abc65's Privacy Policy

1.1 Purpose of This Policy

abc65 is a trusted online gaming platform in Bangladesh that places the highest importance on protecting its users' personal information. This privacy policy has been created to inform you about what information we collect, why we collect it, how we use it, and what steps we take to keep your data secure. Our goal is to create a transparent and trustworthy environment where you can enjoy gaming with peace of mind.

1.2 Scope of Application

This policy applies to the abc65 website (abc65.lat), its mobile version, and all related services. All users are covered by this policy, however our services are available only to those aged 21 and above. If you do not agree with this policy, please refrain from using our platform.

2.1 Personal Information

At the time of account registration, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment account details (bKash, Nagad, Rocket, or bank account number)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Login and logout times
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Financial Information

For transactions on abc65, we collect your payment-related information. This includes deposit and withdrawal amounts, transaction dates and times, the payment method used (bKash, Nagad, Rocket, or bank transfer), and transaction reference numbers. This information is also used to comply with Anti-Money Laundering (AML) regulations.

4.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. abc65 uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To monitor site usage and make improvements.
• Marketing Cookies: To display relevant offers and promotions.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling certain essential cookies may cause some key features of abc65 to not work correctly. To learn more about cookies or to change your settings, contact our support team.

5.1 Service Provider Partners

abc65 works with certain trusted third-party service providers to operate its services. These partners include payment processing companies (bKash, Nagad, Rocket, and banking partners), game software providers (such as Pragmatic Play, PG Soft, JILI, Spribe), IT infrastructure and security services, and customer support software providers. All such parties are required to use information only for the contracted purpose.

5.2 Disclosure for Legal Reasons

We may disclose information to comply with the law in the following circumstances:

• A valid order from a relevant authority or a court directive
• To assist in the investigation of financial crimes
• At the request of a regulatory authority to prevent fraud and money laundering
• Where necessary to protect our rights or those of our users

5.3 What We Do Not Do

abc65 never does any of the following:

• Sell your information to third parties for advertising purposes
• Transfer information to marketing lists without your consent
• Collect unnecessary data or retain it for longer than needed
• Transfer sensitive information through unsecured channels

7.1 Data Retention Period

abc65 retains your information for the following periods:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Retained for the period required by legal obligations.
• Closed account data: Retained for a defined period for fraud prevention and regulatory compliance.
• Marketing preferences: Retained until you opt out.

7.2 Your Rights

As a user of abc65, you have the following rights:

• Right to access: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted.
• Right to restrict processing: In some cases, you can limit how your information is used.
• Right to opt out of marketing: You can stop promotional communications at any time.

7.3 How to Exercise Your Rights

To exercise any of your rights, contact us directly. We accept requests via 24/7 live chat and by email at ([email protected]). We will respond to your request as soon as possible. Some information may be requested to verify your identity.

8.1 Age Verification Policy

abc65's services are for those aged 21 and above only. We verify age at the time of account registration and at any other time as needed. If a user provides a false age, their account will be suspended and all related information will not be disclosed without verification. We ask parents and guardians to ensure that minors in your household do not use our platform.

9.1 Notice of Changes

abc65 reserves the right to update this privacy policy as needed. For any significant changes, we will send a notification to your registered email address or display a clear notice on the platform. If you continue to use the platform after any changes, it will be understood that you have accepted the updated policy. We recommend that you visit this page regularly.

9.2 Third-Party Links

The abc65 platform may contain links to third-party websites. These external websites have their own privacy policies and abc65 is not responsible for them. We recommend that you read the privacy policy of any external site before visiting it.